Home / About / FAQ

FAQ

  • Q: After we send you an inquiry, how long does it take to get a reply?

    On working days, we will reply to you within 12 hours after receiving the inquiry.
  • Q: Are you a direct manufacturer or a trading company?

    We are a factory and we also have our own international trade department.
  • Q: What products can you offer?

    We mainly produce socks.
  • Q: Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products based on the drawings or samples provided by customers.
  • Q: How does your company ensure product quality?

    First of all, we will conduct corresponding inspections after each process. For the final products, we will inspect them according to customer requirements and international standards.
  • Q: What are the payment methods?

    When quoting, we will confirm the transaction method with you, whether it is FOB, CIF, CNF or other methods. For mass production, we usually pay 30% in advance and then pay the balance upon receipt of the bill of lading. Our payment method is mostly T/T, of course L/C is also acceptable.
  • Q: How are goods shipped to customers?

    Haining, where the factory is located, is located in the center of the Yangtze River Delta. Whether by sea or air, we are only a 2-hour drive from Shanghai Port and Ningbo Port.
  • Q: Where are your goods mainly exported to?

    Our products are mainly exported to dozens of countries including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada.